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18.03.25
Mosca opens its digital doors
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25.06.24
The Future of E-Commerce – Today and Tomorrow
The Portals & E-Commerce Expert Forum has firmly established itself as a key event for digital commerce strategies by 2024. Over 120 participants, bot…
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17.05.24
"AI Has the Greatest Transformational Impact on Customer Experience"
During our spring talk, one thing became evident: Customer Experience (CX) is the area most significantly transformed by artificial intelligence (AI).…
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16.05.24
What Sets B2B Commerce Leaders Apart
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05.04.24
Bernhard Bauknecht, or: The Customer Journey of a Typical B2B Client
B2B companies face unique challenges due to the complexity of their products, the diversity of customer relationships, the numerous decision-makers, a…
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28.03.24
A New Approach in Sales: Effective Management with Value-Based KPIs
Michaela Selling, the sales director at a large B2B company, suddenly found herself in a new world. Despite her performance and experience, company le…
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21.03.24
SAP Diamant Award 2024: Sybit Named SAP Partner of the Year for Customer Experience
Sybit is proud to announce that it has once again been named “Customer Experience Partner of the Year 2024” by SAP Germany. This prestigious award is …
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21.03.24
How Artificial Intelligence Is Revolutionizing Customer Experience
The new edition of CX Today is here! It’s all about courage — the courage to explore new paths and embrace (AI) technologies for your business.
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18.03.24
Expert Forum Sales Excellence 2024: Shaping the Future of Sales Today
The Expert Forum Sales Excellence 2024 addressed the challenges many sales organizations face today: adapting to technological innovations, focusing o…
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04.03.24
Expert Forum IT Excellence 2024: The Future of Customer Experience Lies in IT
The Expert Forum IT Excellence 2024, hosted by Sybit on February 29, 2024, offered an exclusive platform for 70 virtual attendees to exchange ideas on…
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05.02.24
“We Expect AI to Trigger a Massive Transformation and Productivity Boost”
The world of Customer Relationship Management (CRM) and Customer Experience (CX) is undergoing a remarkable transformation driven by artificial intell…
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11.01.24
AI, SAP, and CX: Future-as-a-Service
In the realm of customer interaction and experience, AI holds unparalleled potential to elevate customer experience (CX) by automating tasks, providin…
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03.01.24
Your Path to a Winning Omnichannel Sales Strategy
Selling across multiple channels, integrating digital activities seamlessly, and becoming more efficient at the same time almost sounds like a paradox…
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15.12.23
Tridonic: An Award-Winning Project
Tridonic received the SAP Quality Award 2023 for its new customer portal developed in collaboration with Sybit and diva-e. SAP Austria grants this awa…
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29.11.23
How E-Commerce Eases the Load on B2B Sales
Building a web shop or a comprehensive customer portal is indispensable in an omnichannel strategy — it requires a solid technological foundation, a g…
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29.11.23
"Marketing Leads the Way in Data Collection"
How does a modern marketing organization create a holistic customer experience? Jochen Breuer-Steinbach (RIWOspine), Jakob Goik (SAP Germany), and Sas…
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26.10.23
Sybit Wins Global SAP CX Award for Project Quality
October 25, 2023, marked a significant milestone for Sybit as the company emerged victorious in the Delivery Quality category at the SAP Customer Expe…
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24.10.23
AI: The Big Bang in Software Development?
How is Sybit already leveraging artificial intelligence in software development, and for which tasks? What value does AI offer? What challenges do com…
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04.10.23
Digital Service Processes Are Field of Action No. 1
Over 100 participants gathered at the recent Sybit Expert Forum Service Excellence on September 28, 2023, to discover why the digital transformation o…
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15.09.23
Digital B2B Marketing in 5 Steps
The reality for many working in B2B marketing is often limited resources, lack of personnel, budget constraints, and insufficient collaboration with s…
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29.08.23
The Top 5 Digital Trends in Customer Service
Good customer service is increasingly crucial, as customer satisfaction significantly impacts business success. Many service professionals are aware t…
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14.07.23
When Guided, Value-Based, and Social Selling Come Together
Buzzwords or hard facts? More than 40 participants joined the Sybit Expert Talk Sales to hear sales experts evaluate the latest trends in sales — and …
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30.06.23
State-of-the-Art Customer Portals & E-Commerce Platforms
E-commerce platforms are playing an increasingly pivotal role in B2B, as demonstrated at the Sybit Expert Forum on Customer Portals & E-Commerce held …
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29.06.23
The 7 Most Important KPIs in B2B Service
Service managers are the unsung heroes of any organization. They know their customers and their needs — and can leverage this knowledge.
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20.06.23
Schunk Wins the German Innovation Award 2023
The award-winning configurator, developed in partnership with Sybit, is part of an extensive e-business project.
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16.06.23
Do You Operate a Customer Platform or a B2B Web Shop?
Here’s the 2025 Regulation You Should Know About—and How Everyone Benefits
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16.06.23
SAP Emarsys: How This Marketing Tool Can Boost Your B2B(2C) Customer Portal and Web Shop
Imagine you’ve got the best customer portal in the world. And no one knows about it.
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12.06.23
Wagner Group Wins the SAP Quality Award with Sybit
The outstanding quality of the e-commerce project in business transformation convinces the jury.
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26.05.23
Customer Platform Among the Top Online Portals
Bühler Group was honored at the 2023 Digital Commerce Awards for the myBühler Customer Platform, Developed with Sybit.
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24.05.23
Sybit Again Among the Top 20 Agencies in Germany
Sybit has once again secured its strong position in the BVDW Internet Agency Ranking this year.
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16.05.23
First Look at the New SAP Sales Cloud V2
It’s SAP’s latest sales solution: SAP Sales Cloud V2. What’s included — and how sales teams are set to benefit from new features.
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05.05.23
Customer Service: Field Service Management as an Innovation Driver
Wrong spare parts, long waiting times, inefficient planning. In field service, a lot can go wrong. The big issue: the entire brand suffers if customer…
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02.05.23
Kistler Group Wins SAP Quality Award Switzerland with Sybit
Swiss-based Kistler Group has been named the main winner of the SAP Quality Award 2023 in the Cloud Transformation category. This recognition highligh…
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25.04.23
New Business Models Gaining Traction in Service and Aftersales
Changes in customers, markets, and technologies create room for new approaches and business models. The greatest potential for new revenue streams lik…
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03.04.23
Sales Digitalization Innovations on the Rise
Whether it’s smarter software, connected sales and e-commerce processes, or phygital experiences, the nearly 200 participants at the Sales Excellence …
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31.03.23
Hands-On E-Commerce at Kistler Group
It may be the most exclusive meeting in the world of customer experience: the "Rendezvous with a Pioneer" event format, hosted by Sybit and SAP. On Ma…
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29.03.23
Buyer Enablement: The Booster for Your E-Commerce
Buyer enablement consistently supports customers throughout their purchasing decision process by providing relevant information and tools along the cu…
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28.03.23
These SAP Tools Excel in Service Management
The product is no longer the unique selling point — service is taking the lead. The quality of service not only increases customer satisfaction and lo…
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06.03.23
The Three Pillars of Success for B2B Online Shops
There’s no second chance for the first impression. This is especially true for digital touchpoints — and particularly for sales channels such as onlin…
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24.01.23
CRM: How to Successfully Move to the Cloud in Four Steps
There are numerous arguments for adopting a cloud-based CRM and migrating to the cloud is becoming almost inevitable. Here's how to successfully manag…
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13.01.23
The Top Five Sales Trends for 2023
Sales has changed significantly in recent years. In-person meetings have become less frequent but more valuable. We’re working more remotely, relying …
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10.10.18
Sybit will Demonstrate SAP® C/4HANA at SAP Customer Experience LIVE
Radolfzell, October 1st, 2018: Sybit, an SAP Gold partner, today announced it will participate at SAP® Customer Experience LIVE being held October 10-…
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29.08.18
Customer Experience close up: Sybit at DMEXCO
All eyes on the user – on September 12 and 13 in Cologne - On September 12 and 13, 2018, at DMEXCO in Cologne, the IT consulting firm Sybit will demon…
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02.07.18
Sybit gains “Top Consultant“ award
Sybit figures among the best consultants for the SME sector / former Federal President D. Christian Wulff congratulates the company. Radolfzell, July…
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28.06.18
itelligence acquires 60-percent stake in Sybit GmbH
Bielefeld, June 28, 2018 – Today, itelligence AG is announcing its acquisition of Sybit GmbH, Germany. Initially, itelligence is acquiring 60 percent …
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