SYBIT, a company of the NTT DATA Business Solutions Group, has been honored by SAP with the “SAP Global Customer Experience Partner Excellence Award 2025 – Delivery Quality.” The global recognition celebrates partners who demonstrate exceptional delivery quality, high project stability, and measurable customer success in SAP CX projects.

The winners were selected by SAP based on hard data and KPIs and announced in September 2025 as part of the SAP Global Line of Business Partner Excellence Awards.

 

“Holistic approach with measurable business value”

“The award confirms that our holistic approach—combining consulting and technological delivery—enables customers to achieve measurable business value quickly and reliably,” says Thilo Kerner, CEO of SYBIT. “Congratulations to our teams and customers, who bring this ambition to life every day.”

Michael Blauig, Chief Revenue Officer at SYBIT, adds: “Delivery Quality is not a coincidence. What matters most to our customers is that their transformation initiatives progress safely and create strategic impact. This award shows that this form of partnership enables true business advancement and helps companies move forward noticeably faster.”

 

What defines the ‘Delivery Quality’ category

With the Delivery Quality Award, SAP recognizes partners who:

  • reliably and scalably execute end-to-end CX programs,
  • conduct projects in a predictable, methodologically sound, and KPI-driven manner,
  • realize cloud go-lives quickly and with stability,
  • thereby enabling organizations to achieve a faster time to value.

The evaluation is based on globally collected indicators of quality, stability, and performance.

Significance for customers

The award confirms SYBIT’s ability to execute complex CX programs—such as in Sales, Service, and Commerce—in a methodical and business-impacting way. Companies benefit from shorter time-to-value cycles, high solution stability, and measurable results in sales, service, and digital customer experience.

 

Global strength within the NTT DATA Group

In addition to SYBIT, NTT DATA Business Solutions was also recognized in multiple categories of the SAP Global Partner Excellence Awards 2025. The joint performance underscores the strength of the international NTT DATA Group in successfully delivering complex transformation programs worldwide.

Together, we are shaping the future of digital transformation—supporting companies in implementing digital business models more quickly, unlocking innovation potential, and creating sustainable value.