To create a one-stop shop for their customers
Objective
Faced with an increasingly digital landscape, along with market pressure from competitors, Satair needed to in novate to maintain their position as a market leader. With other prominent ecommerce players looking to en ter the spare parts sector, time-to-market was critical. A solution was needed to cater to their global airline cli ents and private aircraft owners.
Outcome
By crafting an ecommerce platform with a marketplace feature, Satair managed to dramatically increase their di gital catalogue without incurring excessive costs. Lever aging a software-as-a-service model, they fully capitali sed on their existing logistics infrastructure, ensuring swift delivery of critical parts to grounded planes.
Rapid Parts Delivery
Satair’s capability to swiftly search, select, and deliver vital parts to airlines globally has enabled them to main tain their market leadership. Through their ecommerce platform, they deliver tangible value to customers by re ducing costs and enhancing time-to-market efficiency.
One-Stop Shop
Within their spare parts marketplace, Satair emphasises the discovery, onboarding, and support of sellers, there by enhancing offerings for their customers. Powered by Mirakl, this solution positioned Satair as a premier one stop-shop in the aviation industry, adding 5 million air craft parts within months of its launch.
Intuitive User Experience
A rapid and intuitive search empowers engineers on the tarmac to seamlessly identify the necessary parts to fix an aircraft-on-ground issue. The integration of SAP Commerce Cloud into 2 SAP ERP systems offers a real time overview of stock availability and pricing for parts across airports and warehouses. Their user-friendly in terface enables drag-and-drop purchasing from desk tops, tablets, or mobile devices.
By using an agile approach, we can go to market quickly with our ecommerce marketplace site. We’re able to roll out new functionality all the time, ensuring our customers always have access to the best service.
Success Story
What do you think of Satair's experience with SAP and SYBIT?
Learn how Satair, in collaboration with SYBIT, has built a digital e-commerce and marketplace platform to provide airlines and private operators worldwide with faster and more efficient access to critical spare parts.
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Mail: sales@sybit.de
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