Digital end-to-end sales solutions for increased revenue, efficiency, and customer satisfaction
Why Sales Digitization Is Crucial Now
Customers today expect personalized offers in real time. Markets are dynamic, competition is intense.
Digital sales processes are the key to higher conversion rates, more efficient operations, and sustainable growth. Companies with digitized sales are demonstrably more profitable and scalable.
Our Approach: Processes First, Technology Follows
We lead in sales digitization because we do not see digital transformation as an IT project, but as a strategic realignment of your processes.
Technology is important—but it only comes into play once the use cases are clearly defined. To that end, we offer a range of specialized consulting services in which we jointly develop the sales path with maximum business value for you.
Insight into our consulting services around digital sales:
- Customer Journey Mapping
Analysis of the customer journey, identification of sales touchpoints and pain points, development of a roadmap for optimized experiences with a sales focus. - Readiness Checks
Assessment of your digital maturity and derivation of concrete recommendations for your CRM transformation. - Strategy Workshops
Development of an end-to-end sales strategy that integrates sales, marketing, eCommerce and service—with clear priorities for quick ROI. - Transition to SAP Sales Cloud V2
We review your legacy CRM environment including sales processes and, in the specially designed V2 readiness check, show how it can smoothly adopt the most advanced CRM. - Digital Sales and Service Platforms
Together we develop your digital platform strategy—from dealer and service portals to B2B commerce for direct sales to marketplace integration. The goal is a scalable interplay of CRM, portal and commerce that moves your business forward measurably.
Free consultation with an expert
Our workshops are the perfect starting point for a successful digital sales strategy. Our recommendation: Get advice on how to get started in an initial free consultation with one of our experts.
End-to-end, but modular – your path to digital sales
Our approach covers the entire lead-to-cash process—from the initial customer inquiry and quote configuration to order creation and transfer to ERP systems.
This means that all steps are integrated, all data flows seamlessly, and your teams work on a shared platform.
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What makes our CRM approach special?
- Holistic process view:
We connect all relevant sales processes and channels in a seamless workflow. - Modular entry:
Start small – e.g., with lead and opportunity management – and later expand with automated quote generation (CPQ), dealer portals, or custom AI-enabled features. - Scalability:
Our framework grows with your needs – from quick wins to custom sales apps to a comprehensive enterprise architecture. - Business apps for sales:
We develop custom business apps that accelerate your sales processes, e.g., mobile apps for the field force, pricing apps, or dealer portals.
- Holistic process view:
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AI as an integral part of sales – for more loyal customers
We consistently rely on artificial intelligence. Not just to make your sales smarter, but so that your customers benefit as well. Fully integrated into your CRM, standard or custom-developed, always focused on the greatest benefit for your processes.
This includes, among other things, AI support for:
- Lead generation
- Proposal creation
- Automation in customer communication
- Automation through agents to support data maintenance and proactive generation of insights about your customers and deals
- Predictive sales planning
The result: faster closings, higher win rates and a customer experience that delights.
CRM technologies that make a difference
We rely on the leading CRM systems in sales:
The best CRM in the world: modern UX, seamless integration of Business AI, guided selling, and optimal integration with SAP Cloud ERP.
SAP CPQ (Configure, Price, Quote)
Fast, error-free quote configuration, automated approvals, and intelligent upselling recommendations.
Portals, Webshops & Omnichannel Sales
Customer portals for transparent communication and digital quotation processes – integrated into eCommerce and service scenarios for a consistent customer experience.
Practical experience & references
Business impact in record time
How Clariant and SYBIT created an effective digital sales platform in just a few months.
New perspectives in eCommerce
Movera digitizes commerce and customer experience together with SYBIT and SAP.
Optimal user experience and efficient customer service at Mewa
Realignment and harmonization of internal processes, along with the implementation of new systems in e-commerce, sales, service, and marketing.
Added Value for Your Organization
- For Sales Managers:
Shorter sales cycles, higher close rates, data-driven decisions. - For IT Directors:
Future-proof architecture, seamless integration, less interface chaos. - For Customers:
Consistent experiences across all channels.
Delve deeper into your subject area:
Start your digital sales journey now
Identify potential and areas for action quickly and practically—with a customer journey workshop or readiness check.
Mail: sales@sybit.de
Phone: +49 7732 9508-2000