21 results

// Company / Insights

XBOOST Days - the future of digital sales & eCommerce

…March 26–27, 2025 | Walldorf & Online Over 100 participants – both on-site in Walldorf and online – experienced a new event format by SYBIT over the course of two intensive days. This format clearly stood apart from traditional conferences and followed in the footsteps of SYBIT’s long-successful Expert Forums.…

XBOOST Days - the future of digital sales & eCommerce

// Company / Insights

Guest at Zumtobel: Practical Insights for the Construction Industry

…On November 5, 2025, the fifth “Rendezvous with a Pioneer” by SYBIT took place at the Zumtobel Group headquarters in Dornbirn. This exclusive industry event brought together decision-makers from IT, Sales, eCommerce, and Customer Service. Nearly 20 participants experienced a format that deliberately differs from…

// Company / Events

Event | SYBIT @ OMR Festival 2026

SYBIT at the OMR Festival

// Company / Insights

Service Excellence 2024: How AI & Co. are Revolutionizing Customer Service

… and IT in the B2B sector who value holistic and future-proof solutions. The next Sales Excellence expert forum will take place on March 27, 2025.

Wie KI & Co. den Kunden­service revolutionieren

// Company

Company

… our parent company for all other SAP topics. Discover how we can jointly support your success. Go to the website New CEO at SYBIT As of June 1, 2025, Thilo Kerner will take over the management of the company from co-founder Thomas Regele, who will remain associated with the company in an advisory…

// Company / Insights

“We Expect AI to Trigger a Massive Transformation and Productivity Boost”

The world of Customer Relationship Management (CRM) and Customer Experience (CX) is undergoing a remarkable transformation driven by artificial intelligence (AI). At the Sybit Expert Talk Switzerland on January 30, 2024, René Meier and Marcel Brun from SAP Switzerland AG discussed, live from Zurich

// Company / Insights

Quick Check: Nine Key Factors for Successful E-Commerce

… priorities risk losing customers. Staying competitive calls for “Green Commerce,” shorter supply chains, and low-emission logistics. 2. Accessibility By 2025, accessibility will be mandatory for e-commerce websites across Europe. This requires that sites and apps are fully usable by all individuals, regardless…

Neun Schlüsselfaktoren für erfolgreichen eCommerce

// Company / Insights

SYBIT Celebrates 25th Anniversary and Unveils Comprehensive Rebranding

…nveiling of the new brand identity took place during SYBIT’s anniversary celebration under the motto “25 Years of Resonating Success.” The event on January 24, 2025, combined inspiring insights into the company’s past and current focus with a forward-looking perspective on transformative developments in Customer…

// Customers / Sectors / Utilities

Digitalization of the utilities sector

… supplier switch (§20a EnWG) Obligation becomes reality: supplier change in 24 hours – digital, integrated, legally compliant. From May 6, 2025, rapid supplier change will be required by law. With SyLief and the SYBIT CX portal, you can reliably implement this requirement – and also gain…

Digitalisierung der Versorgungsbranche

// Company / Insights

Championship-Level Customer Service: Why Brands Shine Only After the Purchase

… and design to be intuitive Speed, convenience, and the right information at the right time are decisive for a positive experience Source: PwC’s 2025 Customer Experience Survey The message is clear: It is not product or price that creates lasting differentiation — but the experience afterward. Dr.…