15 results

// Company / Insights

SAP Diamond Award 2025: SYBIT once again recognized as SAP Partner of the Year for Customer Experience

…Walldorf, March 2025 – SYBIT GmbH has once again been honored by SAP Germany with the prestigious Diamond Award as "Partner of the Year 2025" in the Customer Experience category. The award ceremony took place during the XBOOST Days in Walldorf – an industry event organized by SYBIT that focuses on the digital…

// Company / Insights

SYBIT Named Grand Winner at the SAP Quality Awards Switzerland 2025

…At the SAP Quality Awards Switzerland 2025, SYBIT was honored as the Grand Winner in the category “SAP Rapid Time to Value | Commerce.” In a major awards ceremony on May 8, 2025, SAP recognized the joint project with Clariant International Ltd., one of the world’s leading specialty chemicals companies. The…

// Company / Insights

Mewa and SYBIT win SAP Innovation Awards 2025 for Digital Service Excellence

…Mewa Textil-Services SE & Co. Management OHG has been awarded the prestigious SAP Innovation Award 2025 in the Customer Experience category together with its digitization partner SYBIT. The project delivered consistent automation and smart integration of customer service processes using SAP Customer Experience…

Mewa and SYBIT win SAP Innovation Awards 2025 for Digital Service Excellence

// Company / Insights

The Three Levers of CX Innovation – at the SYBIT XBOOST Day Switzerland 2025

…On July 3, 2025, around 30 decision-makers from Sales, Service, eCommerce, and IT gathered in Zurich for the XBOOST Day Switzerland. The event offered a compact, hands-on format featuring top-tier speakers, interactive breakout sessions, and two customers on site: DT Swiss and Clariant. The agenda focused on the…

The Three Levers of CX Innovation – at the SYBIT XBOOST Day Switzerland 2025

// Company / Insights

Do You Operate a Customer Platform or a B2B Web Shop?

…Here’s the 2025 Regulation You Should Know About—and How Everyone Benefits

// Company / Insights

Thilo Kerner Appointed New CEO of SYBIT GmbH

…Effective June 1, 2025, Thilo Kerner will take over the management of SYBIT GmbH from co-founder Thomas Regele, who will continue to support the company in an advisory role. On June 1, 2025, SYBIT GmbH will mark the beginning of a new chapter in its corporate development: Thilo Kerner will become the new CEO,…

// Company / Insights

Mosca opens its digital doors

…There are events, and then there is the Rendezvous with a Pioneer. It doesn’t get any closer than this: On March 13, 2025, Mosca GmbH in Waldbrunn provided exclusive insights into its comprehensive digital transformation across the entire Customer Journey. Around 30 guests, including decision-makers from Service,…

// Company / Insights

Customer Service: From Cost Center to Value Driver

…In 2025, customer service is at a decisive turning point: Companies that continue to operate reactively or view service as a necessary evil are falling behind—both economically and in terms of customer satisfaction. Those who modernize processes, use technology in a targeted way, and think across channels are…

// Company / Insights

XBOOST Days - the future of digital sales & eCommerce

…March 26–27, 2025 | Walldorf & Online Over 100 participants – both on-site in Walldorf and online – experienced a new event format by SYBIT over the course of two intensive days. This format clearly stood apart from traditional conferences and followed in the footsteps of SYBIT’s long-successful Expert Forums.…

XBOOST Days - the future of digital sales & eCommerce

// Company / Insights

Service Excellence 2024: How AI & Co. are Revolutionizing Customer Service

… and IT in the B2B sector who value holistic and future-proof solutions. The next Sales Excellence expert forum will take place on March 27, 2025.

Wie KI & Co. den Kunden­service revolutionieren