September 24, 2026 | London
Today’s inspiration. Tomorrow’s success.
Transformation NOW! UK 2026 is the event for companies looking to implement, expand or strategically develop SAP. It's focused on use cases around AI, cloud and data, as well as the latest developments in the SAP portfolio. More than 600 participants from IT and business will be there to exchange on insights in real projects, roadmaps and decision-making frameworks. The aim is to provide orientation, share experiences and establish a solid foundation for upcoming transformation decisions.
Our contribution at the Transformation NOW! UK: This year marks our first time participating in the annual event in the UK. We are very much looking forward to meeting you at our SYBIT booth and engaging in discussion. Among other things, you will learn how to generate targeted value from your ERP data across sales, service and marketing. You can also gain inspiration from our presentation as part of the overall programme.
Let’s meet at Transformation NOW! UK 2026
Take the opportunity for a structured exchange in person at Transformation NOW! UK.
You will gain:
- An assessment of your current system landscape and initiatives
- Clarity on integration options between S/4 and CX processes
- Prioritised areas of action for effective further development
- Practical insights into leveraging data and AI in end-to-end processes
The goal is to provide a robust basis for decision-making for your next transformation steps.
SYBIT Session
From Core to Customer: How S/4 data drives your processes in Sales, Service, Marketing & Customer Portal
Your ERP system knows the truth about products, prices, contracts and availability. The greatest value is created when this S/4 data, combined with AI approaches, is applied precisely where customer experiences take place: in sales, service, marketing and commerce. We demonstrate in a practical way how data flows in real time into CX workflows – for binding quotes, faster resolution of service cases, highly relevant campaigns and a customer portal that feels like ‘my company’. The result: fewer media breaks, a higher hit rate and a shorter time to value.
Key takeaways for participants from presentation
- Concrete use cases and best practices. Clear examples that deliver immediate, tangible benefits.
- Data and AI as a CX booster: Accelerating processes with S/4 data and AI approaches.
- Explicit follow-up actions
Speaker
Dirk Harzer
Dirk Harzer begeistert seit dem Beginn seiner beruflichen Laufbahn das Thema E-Commerce und Systemintegration. Nach Stationen im Vertrieb von SAP-Implementierungsprojekten, als SAP Inhouse Consultant sowie Technical Presales Consultant und nun Solution Advisor kennt er die Facetten des E-Business aus unterschiedlichen Blickwinkeln. Mit seinem langjährigen Erfahrungshintergrund berät er umfassend zum Thema Webshops und Serviceportale mit SAP-Integration auf Basis der SAP Commerce Suite.
Continue exploring
Whitepaper: SAP CX V2 in the Industry
- SAP V1→V2 in the manufacturing industry: Status, drivers, risks
- Business AI only in V2: concrete sales & service use cases
- Extensibility/BTP: fast, upgrade-stable business apps (Clean Core)
- Readiness Check: approach, results, roadmap & governance
How can we help you?
Do you have any questions about our events, webinars or trade fair appearances? We’re happy to help and look forward to hearing from you. Please feel free to get in touch.
Mail: event@sybit.de
Phone: +49 7732 9508-1807