September 24, 2026 | London

Today’s inspiration. Tomorrow’s success. 

Transformation NOW! UK 2026 is the event for companies looking to implement, expand or strategically develop SAP. It's focused on use cases around AI, cloud and data, as well as the latest developments in the SAP portfolio. More than 600 participants from IT and business will be there to exchange on insights in real projects, roadmaps and decision-making frameworks. The aim is to provide orientation, share experiences and establish a solid foundation for upcoming transformation decisions.

Our contribution at the Transformation NOW! UK: This year marks our first time participating in the annual event in the UK. We are very much looking forward to meeting you at our SYBIT booth and engaging in discussion. Among other things, you will learn how to generate targeted value from your ERP data across sales, service and marketing. You can also gain inspiration from our presentation as part of the overall programme.

 

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Let’s meet at Transformation NOW! UK 2026

Let’s meet at Transformation NOW! UK 2026

Take the opportunity for a structured exchange in person at Transformation NOW! UK.

You will gain:

  • An assessment of your current system landscape and initiatives
  • Clarity on integration options between S/4 and CX processes
  • Prioritised areas of action for effective further development
  • Practical insights into leveraging data and AI in end-to-end processes

The goal is to provide a robust basis for decision-making for your next transformation steps.

 

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SYBIT Session

From Core to Customer: How S/4 data drives your processes in Sales, Service, Marketing & Customer Portal

Your ERP system knows the truth about products, prices, contracts and availability. The greatest value is created when this S/4 data, combined with AI approaches, is applied precisely where customer experiences take place: in sales, service, marketing and commerce. We demonstrate in a practical way how data flows in real time into CX workflows – for binding quotes, faster resolution of service cases, highly relevant campaigns and a customer portal that feels like ‘my company’. The result: fewer media breaks, a higher hit rate and a shorter time to value.

Key takeaways for participants from presentation

  • Concrete use cases and best practices. Clear examples that deliver immediate, tangible benefits.
  • Data and AI as a CX booster: Accelerating processes with S/4 data and AI approaches.
  • Explicit follow-up actions
     

Programme and registration page

Speaker

Dirk Harzer

Dirk Harzer

Solution Advisor / Architect, Sybit GmbH

Dirk Harzer has been passionate about e-commerce and systems integration since the very beginning of his professional career. Having worked in the sales of SAP implementation projects, as an SAP In-house Consultant, a Technical Presales Consultant, and now as a Solution Advisor, he has gained insight into the many facets of e-business from a variety of perspectives. Drawing on his extensive experience, he provides comprehensive advice on web shops and service portals with SAP integration, based on the SAP Commerce Suite.

Continue exploring

Whitepaper: SAP CX V2 in the Industry

Whitepaper: SAP CX V2 in the Industry

  • SAP V1→V2 in the manufacturing industry: Status, drivers, risks
  • Business AI only in V2: concrete sales & service use cases
  • Extensibility/BTP: fast, upgrade-stable business apps (Clean Core)
  • Readiness Check: approach, results, roadmap & governance
Janine Bug

How can we help you?

Do you have any questions about our events, webinars or trade fair appearances? We’re happy to help and look forward to hearing from you. Please feel free to get in touch.

Mail: event@sybit.de
Phone: +49 7732 9508-1807

Janine Bug, Senior Event Marketing Managerin