// Company / Insights
SAP Emarsys: How This Marketing Tool Can Boost Your B2B(2C) Customer Portal and Web Shop
Imagine you’ve got the best customer portal in the world. And no one knows about it.
24 results
// Company / Insights
Customer Service: From Cost Center to Value Driver
… Are Driving Transformation 1. LAPP: From Email Chaos to Efficiency Steffen Greiner showed how LAPP…
// Customers / Success Stories
Even more power in marketing
Bosch inspires customers with innovative solutions and empowers its teams to work mobile and independently. Discover how Bosch leverages modern technology to foster sustainable customer relationships. Learn more about Bosch's experience with SAP & SYBIT.
// Company / Insights
How Artificial Intelligence Is Revolutionizing Customer Experience
The new edition of CX Today is here! It’s all about courage — the courage to explore new paths and embrace (AI) technologies for your business.
// Customers / Success Stories
Customer Experience by Bühler
Billions of people come into contact with Bühler technologies every day to meet their basic needs for food and mobility. Around 65 percent of the wheat harvested worldwide is processed into flour on the Swiss company's mills. Millions of people travel every day in vehicles whose parts were produced
// Customers / Success Stories
Do it yourself - with the right support
This name makes the hearts of all DIY enthusiasts beat faster: wolfcraft. The family-owned company is a manufacturer and supplier of tools and power tool accessories and is regarded as a co-founder and driving force in the German DIY sector. With an export share of 66%, wolfcraft is an
// Digital Experience / Technologies / SAP CX / SAP Sales Cloud V2
SAP Sales Cloud - Sales 4.0
… and forecasting functionalities Integration of email, calendar, telephony, and SharePoint Business AI:…
// Company / Insights
"Marketing Leads the Way in Data Collection"
How does a modern marketing organization create a holistic customer experience? Jochen Breuer-Steinbach (RIWOspine), Jakob Goik (SAP Germany), and Saskia Cempel (Sybit) explored this question and many others at the 2023 Expert Talk Marketing event.
// Digital Experience / Digital Customer Interactions / Digital Customer Service
Digital customer service – fast, integrated, AI-supported
Digitize your customer service with our end-to-end approach: from ticketing and dispatching to SAP Service Cloud V2 and FSM to self-service portals and AI.
// Customers / Success Stories
Complex sales environment in the fine chemicals industry
Nutrition. Renewable energies. Fine chemicals. Agriculture. Metallurgy. Pharmaceuticals. AlzChem Group AG operates in a broad spectrum of application areas for the most innovative fine chemicals. The Group's customers are just as diverse as its divisions: from wholesalers and pharmaceutical
