Your roadmap: From V1 to V2 – process-oriented & AI-ready
The second generation of SAP Sales & Service Cloud (V2) is more than just a release change for industrial companies: it's an opportunity to align sales and service processes for the future. Our whitepaper shows how to design the transition in a process-compliant and low-risk manner – with clear priorities for Sales, Service, and IT.
In focus: Business AI (only available in V2) for opportunity scoring, next-best-action, intelligent ticket routing & agent assist. Plus Extensibility via SAP BTP for fast, clean business apps without core modifications (Clean Core).
You will gain a concise overview of market and project dynamics in the discrete manufacturing industry, typical hurdles (legacy PDI issues, integrations, data migration), and the key levers: processes before technology, clear target visions, measurable use cases. The SYBIT V2 Readiness Check serves as a guide – from the technical and procedural status analysis to the target process definition to the V2 roadmap with quick wins. This allows you to create a solid basis for decision-making – and use V2 to significantly increase efficiency, user acceptance, and customer proximity.
In this white paper, you will learn:
- V1→V2 in the manufacturing industry: Status, drivers, risks
- Business AI only in V2: concrete sales & service use cases
- Extensibility/BTP: fast, upgrade-stable business apps (Clean Core)
- Process-First: target processes, prioritization, KPIs & quick wins
- Readiness Check: approach, results, roadmap & governance
Interested?
Then simply fill out the form and download it for free!
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And what can we do for you?
Do you have questions about our services or would you like a consultation? We are happy to assist you and look forward to hearing from you. Simply get in touch with us.
Mail: sales@sybit.de
Phone: +49 7732 9508-2000