Comprehensive customer orientation

How the mechanical engineering firm MULTIVAC harmonises sales, service and commerce

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On the way to the future

How the long-established company EMUGE-FRANKEN is tackling digitalisation

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A pleasant atmosphere for spaces and customers

A global platform for modern customer management

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Customer experience moves entire markets

The challenging news first: Every organization that does business offers experiences and experiences to customers, i.e. a customer experience. It may or may not delight. Either way, it is. Today, what companies offer takes a back seat. It's the HOW that determines the success of the purchase.

The good news is that you can directly influence the way customers interact with you and your company. And that means customer experience is not a mystery, but a controllable, measurable, and profitable course of action. How do you manage this and turn CX into value creation? Feel free to take a look around with us!

Sybit moves the customer experience

Whether sales, service, marketing or digital platforms such as customer portals and stores: Customers come into contact with many touchpoints and demand relevant information tailored to their needs with every contact. Sybit supports you in orchestrating and optimizing this digital journey. With state-of-the-art technology and above all: a deep understanding of the customer-oriented processes in your company. Always with a tailored strategy and a clear plan before, during and after a project.

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Together we create CX that inspires

The right use of digital systems and processes will allow you to delight your customers and move them toward more successful and longer-term business relationships with you. To do this, we rely on SAP's customer experience solutions. We are a top digital agency in Germany, an SAP Platinum Partner and the CX Hub within NTT Data Business Solutions AG. Feel free to take a look at our numerous references. Customer testimonials and projects often say more than a thousand words!

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EMUGE-Franken - CX and tool manufacturing: 360 ° more digital, more visible, more successful


Sybit at SAP NOW in Berlin

Radolfzell, 15 March 2019 In keeping with the motto “Shaping the future”, at the Berlin-Tempelhof airport, SAP provided a forum for everyone who wants to make intelligent companies a reality and thus advance digitalisation. Visitors had the chance to gain practical insights and specialist knowledge regarding technologies and solutions directly from the source. The Customer Experience Area focused on putting the customer in the limelight, and it was here that SAP Gold Partner Sybit worked with the experts in attendance to present its expertise for an holistic customer journey with SAP C/4HANA.

Sybit Will Demonstrate SAP® C/4HANA at SAP Customer Experience LIVE

Sybit, an SAP Gold partner, today announced it will participate at SAP® Customer Experience LIVE being held October 10-11, 2018 in Barcelona. At Stand G4 in Fira Barcelona, the consulting company’s experts will present their know-how for the end-to-end customer journey with SAP C/4HANA.

Customer Experience close up: Sybit at DMEXCO

On September 12 and 13, 2018, at DMEXCO in Cologne, the IT consulting firm Sybit will demonstrate ways to inspire customers in the long term, efficiently achieve goals, and implement solutions in a targeted manner. Visitors can meet the SAP Gold Partner experts at their stand (E-019; Hall 6.1).