The fact that planes take off every minute at Frankfurt Airport is also thanks to Salzgitter Mannesmann Line Pipe GmbH: a 60-kilometre-long pipeline network “made in Germany” ensures that kerosene reaches more than 200 tapping points quickly and reliably at Germany's largest aviation hub. The steel processor also attaches great importance to smooth processes internally - right from the quotation stage. SAP Hybris Cloud for Sales provides the basis for this. The CRM suite provides customer data and specifications at the touch of a button, facilitating collaboration between sales, technical consulting and work preparation. Open points in a tender can be clarified more easily and inquiries can be clearly assigned to different projects. This increases efficiency and reduces information gaps.

Goals

  • Replace existing project database
  • Optimize information flow across departments
  • Consolidate heterogeneous data sources
  • Accelerate the preparation of quotations

Why SAP Hybris?

  • Simple connection of SAP Hybris Cloud for Sales to SAP ERP
  • Modern, intuitive design
  • High availability of the solution and calculable total costs
  • Data hosting in Germany

Solution

  • Seamless interaction between sales, technical customer service and work preparation through centralized opportunity management
  • Improved information quality
  • Access to customer and order data regardless of time and place
  • Sound planning based on complete data
  • Reliable assignment of different requests to a project
  • Simple customer categorization thanks to transparent request history

Outlook

Further workflow acceleration through SAP Jam, for example process integration of primary material and freight purchasing

Jennifer Bertsche

How can you benefit from Salzgitter's experience with SAP & Sybit?

Do you, like Salzgitter, want to take your sales processes to the next level with SAP Hybris Cloud for Sales and sustainably increase efficiency? With our expertise in SAP Hybris Cloud for Sales and tailored solutions, we help you optimize your sales strategy and modernize your internal workflows. Our experts are here to help you bring your vision to life.

Contact us for personalized consultation:

Mail: sales@sybit.de
Tel.: +49 7732 9508-2000

Jennifer Bertsche, Business Development
Contact now