360-degree view of all customers with
SAP Hybris Cloud for Sales
GEBHARDT Intralogistics conveyor systems are a prime example of how intelligent solutions pave the way to efficient warehouse management and logistics processes, such as custom manufacturing, just-in-time delivery, and automation. This is why more and more customers rely on its customized material flow systems. But more customers means GEBHARDT needs greater support.
The SAP Hybris Cloud for Sales solution helps the sales department handle the growing demand. Employees can compile highly complex technical quotes faster, as all the information required is available across all departments and channels. The system constantly tracks quote-to-close ratios and cycle times. Customer activities are evaluated live and in detail. Moreover, decision makers gain a comprehensive view of the enterprise. Now customers are delighted that everyone they communicate with always knows their projects and pending quotations in detail.
A constant flow of satisfied customers
- Established standard processes with minimal adaptation required
- Ensured the solution is always up to date with automatic updates
- Completed implementation in just six weeks instead of the planned eight
- Achieved high user acceptance thanks to modern interfaces, mobile access, and Microsoft Outlook integration
“We can now keep track of open quotations and contracts won and lost at all times. SAP Hybris Cloud for Sales allows us to see where our company stands, at a regional, national, and international level.”
Marco Gebhardt, Managing Director, GEBHARDT Fördertechnik GmbH